Delivery & Return
What is your return policy?
We accept good for a max of 7 days after delivery. Please read our terms and condition section regarding our return policy for more details
Last Updated: Apr 2, 2018 5:06:19 PM
How long does it take for my order to be delivered?
Any order will take between 0-3 days for delivery. The final details of the delivery will be finalized between you and our customer service agents after you place your order
Last Updated: Apr 2, 2018 5:05:51 PM
Can I place an order for any food items like birthday cakes etc through your website?
No, we only sell non food items through the site
Last Updated: Apr 2, 2018 5:05:19 PM
I want to cancel my order
Please cancel your order at least 3 hours before delivery by calling us
Last Updated: Apr 2, 2018 5:04:49 PM
Have placed an order but got no reply from your side
Kindly call us or whatsapp us on XXXXXXX or simply mail us with your delivery number on XXXXXX and someone will get in touch with you asap
Last Updated: Apr 2, 2018 5:07:52 PM
Who owns this site? Is this an international site?
This is a Qatar born site with no affiliation to any other site. Our intention is to bring the best customer service to the citizens of this nation
Last Updated: Apr 2, 2018 5:08:36 PM
Do you have this site in Arabic?
Currently no, but we are working on getting you an Arabic version of this site soon
Last Updated: Apr 2, 2018 5:08:55 PM
How do I get in touch with you?
Please mail us on XXXXX or call / whatsapp us on XXXXXX
Last Updated: Apr 2, 2018 5:09:14 PM
How do I pay for my orders?
You pay cash only on delivery
Last Updated: Apr 2, 2018 5:06:45 PM
Are you costlier than the product I get in the market?
Our aim is to provide you with the best quality product with the best customer experience and the best possible price. Pricing wise we believe that we are giving you the best price, but should you see a better price then request that you notify us the same for us to investigate it better
Last Updated: Apr 2, 2018 5:07:25 PM
What do you sell on this site
This is a site which has been set up with the aim of selling gift items online. Be it any occasion, we aim to have that perfect gift you have in mind. No need to go looking for a shop, sit at home or while you are on the move and buy your product. We sell both branded as well as non branded products.For now, we are offering only birthday related gifts and accessories and will be soon diversifying to other occasions as well.
Last Updated: Apr 2, 2018 5:03:40 PM
I cannot find the product that i'm looking for?
Kindly mail us on XXXXX@XXXX with the product type (picture or description) and we shall revert if it can be procured for youIf we are out of stock currently on any particular product, then do leave us a note on that and we shall notify you as soon as that shipment comes in
Last Updated: Apr 2, 2018 5:04:20 PM